People Puzzles profiler
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Bringing over 20 years of commercial experience, Carole’s extensive background encapsulates sales, operations, customer service, finance and marketing alongside her HR expertise. She has coached, developed and lead teams across diverse sectors from financial services to fashion retail.
Working in partnership with the business, Carole delivers exceptional results. Equally happy to immerse herself in global organisations, such as AXA where she headed up Leadership, Talent and Development reducing costs by 50%, as well as family run businesses – like the Arcadia Group, where under her tenure as HRD for Wallis and Miss Selfridge, profitability increased by over 300%.
Whether it’s hands on and operational or big picture strategy, Carole brings creativity, adaptability, resilience, tenacity, optimism and a dynamic entrepreneurial spirit to the table. It is this aptitude and resourceful nature that has enabled Carole to take the organisations she works with on a journey of excellence to make a lasting, profitable and impactful difference.
No matter, if working at board level or with more junior members of a team, Carole believes in the value of your people. As a high-profile influencer, her power rests in maximising people potential – ensuring engagement in the business and ultimately generating business success and profit.
Carole is a Chartered Fellow of the CIPD and holds a Practitioners Diploma in Executive Coaching from AOEC (accredited by ICF, EMCC & AC). Additionally, Carole is a licenced practitioner for a number of psychometric tools.
Carole loves to travel with her husband, enjoys the arts and socialising with friends – often worked off with a session or two of spinning at the local gym. The apple of her eye and latest acquisition is a Dalmation puppy called Rocco who keeps her on her toes!