Training & Development

For your team to be better at their jobs next year than this, you need to invest in them. Our approach to training and development will ensure that they are.

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Training & Development

Imagine this: every employee not only knows exactly what is expected of them and are fully competent in every area of their job role, but they are well-trained to do the right thing every time and have fantastic people skills. Sounds familiar?

For most ambitious businesses, people need to learn new practical skills and develop their commercial and people skills every year. This is not limited to the junior staff, but should include everyone, right up to the senior leaders.

A good training and development programme will identify training needs for employees to help them perform better within their roles. In turn, this leads to better performance across the business, increases staff engagement and boosts motivation so that they are more likely to give their best in your business.

One American study from 2500 firms suggested that companies with comprehensive training have a 218% higher income per employee than those with less, and enjoy a 24% higher profit margin than those who spend less on training.

With such a significant increase in business performance, investing in training is a no-brainer!

Employee development starts on day one with a good induction process, but it can’t stop there. Whether it’s broadening general skills, preparing ambitious employees for management, or deepening expertise in their field; having a plan in place will help them to learn and grow within your business and work to the best of their ability.

It can be tricky getting to grips with exercises such as skills matrices, competency frameworks and skills GAP analysis – all of which are key to improving employee performance. With our help, you can ensure the right training and development is provided, ensuring employees can progress within their specific roles to help drive business growth.

Our Skills Development Process

Our experience informs us that focusing on technical, leadership and people skills is a good approach to fostering learning development in the workplace.

At People Puzzles we have a suite of offerings for SMEs and mid-tier businesses, delivered by our experienced People Directors, that can be personalised to your unique business and deliver the improvements that you need so you can reap the benefits. These include:

  • Employee training and development
  • Employee training for teams
  • Leadership training
  • Corporate training

We do this having understood your business and as part of your overall people plan, maximising the impact of investing in training & development. Contact us to find out how we can partner with you to develop your team.

Strategic HR

People have the biggest impact on the success of any business. We create, support and deliver people management strategies that accelerate your business growth.

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Our Team

Our People Directors work in local teams across the UK. So you can work with someone already working with businesses in your area.

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Case Studies

The best people to explain the impact we can have on your business are our clients. Take a look through our Case Studies.

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See what our clients say!

Every team leader can now make decisions in line with the vision

Roy Bowie, Managing Director, GreenBlue Urban

I used to have the view that HR was managing difficult cases and moving people on with occasional recruitment support. But what People Puzzles does is so much more than that. It’s about the development of the business and its people as a whole which has been the biggest eye opener for me.

Janet and People Puzzles have been invaluable to me and my Senior Team.

Dave Henderson, Group CEO, Direct Voice and Data

Janet spent time understanding our business needs and aspirations, then developed a people management strategy which she continues to oversee and deliver. Janet also provides 1-2-1 coaching to the SMT- she is professional, proactive and friendly and we are extremely pleased with the support and advice we have received. Janet is always available and quick to respond, the guidance and assistance given allows us to feel confident we’re approaching any HR matters the right way. I would happily recommend Janet to any business who needs HR support.

Alison only worked for us part-time but had a full-time presence and influence.

Duncan Forbes, Interim CEO, Valleys to Coast

Alison was always a sound, reliable and expert source of practical advice and made things happen. She has a good sense of humour and was very easy to work with. She acted as the sounding board that every Chief Executive needs, supporting the Board to deal with some difficult HR issues. She was a vital source of calm at the outbreak of the COVID pandemic as we grappled with the impact on the organisation and our team. I would strongly recommend her as a strategic HR advisor as she would be an asset to any Executive team, providing effective support and expert advice.

Lynn's approach is refreshing and ensures you get where you want to be much quicker than we would otherwise.

Tony Passmore, CEO, Passmore Group

Lynn has worked as our HR consultant for the last year and has helped us bring structure to our HR systems & processes – she has reviewed all our procedures as well creating new ones and for sure the Company and it’s people have benefited. Her matter of fact approach is refreshing and ensures you get where you want to be much quicker than we would otherwise. She is a hands on ‘do-er’ who gets things done and I recommend her to anyone who needs some real expertise in their HR.

Working with Gill has helped us develop a People Plan which goes beyond compliance

Bernard Sellars, Managing Director, Lindum Packaging

Working with Gill from People Puzzles has helped us develop a People Plan which goes beyond compliance – it has helped us as a team to achieve greater alignment and engagement with the business strategy and goals.

I found the personal development coaching I received from Lynn to be very beneficial.

Alex Calvert, Marketing and PR Account Manager, Intandem Communications Ltd

I found the personal development coaching I received from Lynn to be very beneficial. Lynn helped me to work on some very clear objectives with a good balance of supportiveness and knowing when to challenge and push me out of my comfort zone!

We are now in a strong position from a people perspective, to leverage the next 6 months and beyond

Craig Bennett, CEO, Sigma Group

Paula developed a clear People plan and road map, which has significantly moved us on. She has developed the existing HR team, and has ensured that we have progressed quickly on all the strategic initiatives that we identified. I’m confident that based on the last 6 months, with Paula’s input and contribution, we are now in a strong position from a people perspective, to leverage the next 6 months and beyond.

A very professional team

Chris Morling, Founder & CEO, Money.co.uk

It’s been brilliant to have such knowledgeable consultants help us to empower our people. Stuart and Sophie were incredibly flexible, adapting their services to our business and existing culture. I’d highly recommend People Puzzles.

Shifted my view of HR!

Gavin Pooley, Managing Director, Liquidline

I used to think that HR was all about employment law compliance and managing the administration basics. I didn’t get the hugely positive impact strategic HR could make to the business – I do now!’

Transformed my understanding

Managing Director, B2B Supplies and Support Services

Having Alison on the team is like having another MD/MBA in the business. She has totally transformed my understanding of HR.

Fantastic support!

Kerry Berry, Director, S&K Berry Associates LLP

Lynn has been a fantastic support to us and an ongoing fountain of knowledge. If you have a business and/or staff you need to take care of, you need a Lynn on your team!

Such a detailed process

Sue Ford, Director, Bridge Case Management

Lynn ran a detailed process and I wasn’t allowed to get away with anything – All relevant issues were included and dealt with objectively.

We’ve accomplished a lot!

Joseph Carr, Managing Director, Carrs Pasties

This is an inspiring story and it’s all true. I can’t believe it’s about us! We’ve accomplished a lot over the last 18 months.

Helping us shape the business

Stuart Hill, CEO, WNDirect

Carole has helped me and the business massively and added real value while helping us shape the business.

Vee has now been Albany's HR Director for a year, and has delivered a huge amount for the company

Bertie Kerr, Managing Director, Albany Associates Ltd

Vee started with a baseline study of where we were. She then presented a work plan to deliver over the coming months, and while some priorities have changed it is impressive to look back and see how much has been achieved. She has become a trusted member of the senior team, providing advice and guidance on difficult topics, and is regularly consulted by the staff for her input.

Alison joined Valleys to Coast in March 2019 on an interim basis and 18 months later is still with us!!

Joanne Oak, Chief Executive Officer, Valleys to Coast Housing

Alison has been instrumental working with me to recruit to a permanent role. Alison’s approach has been one of partnership, contributing as part of the strategic leadership team, which has been critically important given the turbulence the organisation has been through. Alison is always available, responsive and I would highly recommend her from expert HR support to

Over the last 3 years, People Puzzles has helped build a very strong people culture at the RVT Group

Phil Dupont, Director, RVT Group

We now have a clear Vision for the Companies 5 Pillars, In-house manager, leadership ‘Power 90’ Training and a rhythm of key meetings throughout each year. This has had a direct contribution to the significant growth of the company in the last 3 years… With this support from People Puzzles continuing, the company continues to grow both financially and culturally for the benefit of all.

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