Help & Advice
News · 13th September 2021
What is integrity? The dictionary definition of integrity is ‘the quality of being honest and having strong moral principles’. As well as being something to aspire to personally, there are many reasons why integrity is good for business.
Continue readingNews · 2nd September 2021
The past eighteen months of the pandemic has affected us all in different ways and we’re having to adjust to a ‘new normal’ – whether that means back to pre-lockdown ways of working, or more of a hybrid mixture of home and office working.
Continue readingNews · 26th August 2021
At People Puzzles we’ve worked with hundreds of businesses and noticed that the most successful ones often have a number of characteristics in common. Here are five key qualities that we tend to see in those businesses
Continue readingNews · 26th August 2021
What is company culture? It can be defined as the habits, rituals and behaviours that get established over time. It’s the ‘How we do things round here’. Get it right, and you’ll have highly engaged staff – and highly engaged staff means higher productivity.
Continue readingNews · 26th August 2021
A strong business leader can only take their business to a certain size on their own; beyond that, they’ll need an effective leadership team around them to continue making progress and achieving growth.
Continue readingNews · 26th August 2021
How do you keep your team connected with you, the business and each other, if they’re working remotely? Here are five tips to keep everyone engaged.
Continue readingNews · 12th August 2021
I am extremely passionate about employees being involved in business decisions. I believe that if you ask those who do the job to solve the problems – and then give them time to innovate and think of new ways of working
Continue readingNews · 26th July 2021
Businesses, colleagues and customers have all had to adapt, change and find new ways to get things done since the start of the pandemic. Many have had to adjust services or products and develop new ways of working.
Continue readingNews · 23rd June 2021
The word ‘restructure’ usually sends shivers down colleague’s spines; what they actually hear is ‘redundancies’ and assume the business is in difficulty or that automation will take over jobs. However, there are often good reasons why a business should restructure, particularly if it’s growing and diversifying.
Continue readingNews · 22nd June 2021
Empathy is the ability to understand and share the feelings of another. In the first instance, empathy may seem altruistic and seen by some as showing weakness or pandering to their team. In practice however, empathy within a business helps to create an environment where colleagues are more committed to the business and its aims,
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See what our clients say!
Vee has now been Albany's HR Director for a year, and has delivered a huge amount for the company
Bertie Kerr, Managing Director, Albany Associates Ltd
Vee started with a baseline study of where we were. She then presented a work plan to deliver over the coming months, and while some priorities have changed it is impressive to look back and see how much has been achieved. She has become a trusted member of the senior team, providing advice and guidance on difficult topics, and is regularly consulted by the staff for her input.
Alison joined Valleys to Coast in March 2019 on an interim basis and 18 months later is still with us!!
Joanne Oak, Chief Executive Officer, Valleys to Coast Housing
Alison has been instrumental working with me to recruit to a permanent role. Alison’s approach has been one of partnership, contributing as part of the strategic leadership team, which has been critically important given the turbulence the organisation has been through. Alison is always available, responsive and I would highly recommend her from expert HR support to
Strategic OD visioning.
Over the last 3 years, People Puzzles has helped build a very strong people culture at the RVT Group
Phil Dupont, Director, RVT Group
We now have a clear Vision for the Companies 5 Pillars, In-house manager, leadership ‘Power 90’ Training and a rhythm of key meetings throughout each year. This has had a direct contribution to the significant growth of the company in the last 3 years… With this support from People Puzzles continuing, the company continues to grow both financially and culturally for the benefit of all.
She is not just an HR consultant; she is part of the senior management team
Mike Simpson, Managing Director, Cambrian Packaging
Rachel fits into our company, understands our culture and works in a way that supports it. She is not just an HR consultant; she is part of the senior management team who takes care of the HR in a way that we have confidence in, including taking on difficult conversations.
Every team leader can now make decisions in line with the vision
Roy Bowie, Managing Director, GreenBlue Urban
I used to have the view that HR was managing difficult cases and moving people on with occasional recruitment support. But what People Puzzles does is so much more than that. It’s about the development of the business and its people as a whole which has been the biggest eye opener for me.
Janet and People Puzzles have been invaluable to me and my Senior Team.
Dave Henderson, Group CEO, Direct Voice and Data
Janet spent time understanding our business needs and aspirations, then developed a people management strategy which she continues to oversee and deliver. Janet also provides 1-2-1 coaching to the SMT- she is professional, proactive and friendly and we are extremely pleased with the support and advice we have received.
Janet is always available and quick to respond, the guidance and assistance given allows us to feel confident we’re approaching any HR matters the right way. I would happily recommend Janet to any business who needs HR support.
Alison only worked for us part-time but had a full-time presence and influence.
Duncan Forbes, Interim CEO, Valleys to Coast
Alison was always a sound, reliable and expert source of practical advice and made things happen. She has a good sense of humour and was very easy to work with. She acted as the sounding board that every Chief Executive needs, supporting the Board to deal with some difficult HR issues. She was a vital source of calm at the outbreak of the COVID pandemic as we grappled with the impact on the organisation and our team. I would strongly recommend her as a strategic HR advisor as she would be an asset to any Executive team, providing effective support and expert advice.
Lynn's approach is refreshing and ensures you get where you want to be much quicker than we would otherwise.
Tony Passmore, CEO, Passmore Group
Lynn has worked as our HR consultant for the last year and has helped us bring structure to our HR systems & processes – she has reviewed all our procedures as well creating new ones and for sure the Company and it’s people have benefited. Her matter of fact approach is refreshing and ensures you get where you want to be much quicker than we would otherwise. She is a hands on ‘do-er’ who gets things done and I recommend her to anyone who needs some real expertise in their HR.
Working with Gill has helped us develop a People Plan which goes beyond compliance
Bernard Sellars, Managing Director, Lindum Packaging
Working with Gill from People Puzzles has helped us develop a People Plan which goes beyond compliance – it has helped us as a team to achieve greater alignment and engagement with the business strategy and goals.
I found the personal development coaching I received from Lynn to be very beneficial.
Alex Calvert, Marketing and PR Account Manager, Intandem Communications Ltd
I found the personal development coaching I received from Lynn to be very beneficial. Lynn helped me to work on some very clear objectives with a good balance of supportiveness and knowing when to challenge and push me out of my comfort zone!
We are now in a strong position from a people perspective, to leverage the next 6 months and beyond
Craig Bennett, CEO, Sigma Group
Paula developed a clear People plan and road map, which has significantly moved us on. She has developed the existing HR team, and has ensured that we have progressed quickly on all the strategic initiatives that we identified. I’m confident that based on the last 6 months, with Paula’s input and contribution, we are now in a strong position from a people perspective, to leverage the next 6 months and beyond.
A very professional team
Chris Morling, Founder & CEO, Money.co.uk
It’s been brilliant to have such knowledgeable consultants help us to empower our people. Stuart and Sophie were incredibly flexible, adapting their services to our business and existing culture. I’d highly recommend People Puzzles.
Shifted my view of HR!
Gavin Pooley, Managing Director, Liquidline
I used to think that HR was all about employment law compliance and managing the administration basics. I didn’t get the hugely positive impact strategic HR could make to the business – I do now!’
Transformed my understanding
Managing Director, B2B Supplies and Support Services
Having Alison on the team is like having another MD/MBA in the business. She has totally transformed my understanding of HR.
Fantastic support!
Kerry Berry, Director, S&K Berry Associates LLP
Lynn has been a fantastic support to us and an ongoing fountain of knowledge. If you have a business and/or staff you need to take care of, you need a Lynn on your team!
Such a detailed process
Sue Ford, Director, Bridge Case Management
Lynn ran a detailed process and I wasn’t allowed to get away with anything – All relevant issues were included and dealt with objectively.
We’ve accomplished a lot!
Joseph Carr, Managing Director, Carrs Pasties
This is an inspiring story and it’s all true. I can’t believe it’s about us! We’ve accomplished a lot over the last 18 months.
Helping us shape the business
Stuart Hill, CEO, WNDirect
Carole has helped me and the business massively and added real value while helping us shape the business.
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