How to avoid a CRM car crash Any CEO knows that customer information is a very valuable asset. And how you manage customer relationships is vital. So of course you need to implement systems to help you standardise and manage this… But countless CRM projects fail, systems are mis-used, under-used, or never used at all.
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Succession planning in SME’s: Can you afford not too? A report in 2017 found that 61 per cent of UK SMEs – equating to 3.4 million UK firms with fewer than 250 employees – have no clear plan in place to ensure that their businesses do not suffer when key staff leave.
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Keeping your best people… Staff turnover is part of any business, but SME owners understand that once you have a team of people who work well together to deliver the objectives of the business, it makes good sense to improve your staff retention and ensure you keep them employed within the business.
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Succession Planning & Talent Management Healthy businesses don’t just focus on who is working today and what skills they have now; they keep an eye on the future, and where the business is going. People Puzzles Succession Planning and Talent Management HR services can help you foster this strategy of business continuity.
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Bringing a ‘coaching culture’ to Money.co.uk Is your leadership team finding it difficult to motivate and manage staff? Or do you simply want to bring more of a ‘coaching culture’ into your business? Find out what coaching did for the management team at Money.co.uk – and the difference it made to the whole workforce. The
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Right on the Money with money.co.uk Stuart Calvert and Sophie Austin from People Puzzles helped an ambitious online financial comparison company to define its overall strategy and build its leadership team so that it could successfully function independently of its Managing Director. The Client, Money.co.uk Founded in 2008 by entrepreneur Chris Morling, Money.co.uk is a
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Strategically Outsourcing to Maximise Efficiency and Productivity Outsourcing has many benefits and can give you a greater competitive edge in your market. It allows you to tap into a large international talent pool and benefit from external expertise. Your outsourced providers can provide services, innovative approaches, and the latest technology along with cutting-edge solutions
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GDPR: Why you should be legitimately interested GDPR is going to change the face of marketing – and mostly for the better. In many ways, the new data protection laws will encourage businesses to adopt best practice, and strongly discourage the quick-fix approaches that often give marketing a bad name.
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The Importance of Appraisals Appraisal. The word alone can strike dread into the most hardy of hearts. They can seem like a chore, an inconvenience, a time when you have to listen to everyone else’s groans and gripes. Most businesses know they need appraisals and many regularly conduct them. But how many small business owners
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What our client, Marston Properties has to say about us Read More »
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