by People Puzzles’ Founder, Ally Maughan 

Since founding People Puzzles in 2010 there is one book that I have turned to again and again – and always recommend to clients and other business leaders: Patrick Lencioni’s Five Dysfunctions of a Team (I’ve even got signed copies of his books, I’m such a super fan!)

Patrick Lencioni’s Five Dysfunctions of a Team model provides a valuable framework for understanding and transforming team dynamics within SME businesses. By embracing the Five Behaviours of a Team programme, leadership teams can actively identify and work on their dysfunctions, leading to improved trust, conflict resolution, commitment, alignment, accountability, and overall results. 

Lencioni’s model outlines five key behaviours that contribute to dysfunctional team dynamics.

• • Absence of trust,  
  • Fear of conflict,  
  • Lack of commitment, 
  • Avoidance of accountability 
  • Inattention to results 

Understanding these dysfunctions is essential for actively identifying and addressing them within your own team. 

So how do we use Lencioni’s approach with our clients?  

As a Lencioni 5 Behaviors authorised partner, our HR Directors work with our clients to understand how the leadership team is currently performing. By combining surveys, behavioural profiling, and facilitated discussions, they help develop effective practices to work together as a more cohesive leadership team. By participating in this program, leadership teams gain insights into their strengths and weaknesses, paving the way for meaningful improvements. 

The feedback we receive from clients on the Lencioni 5 Behaviors programme is always positive and the impact is experienced across a business, with improved leadership team dynamics creating a ripple effect across the organisation. 

“I know the Lencioni Five Behaviours programme has been genuinely life-changing for us and has had a positive impact on performance and productivity across the business. I’d recommend it to every leadership team without hesitation.” Kirit Ruparelia, CEO and Founder of Nextgen Clearing 

Consider embarking on the Lencioni journey to unlock the full potential of your team and drive success in your business.

Web link: https://www.nextgenclearing.com/