Do you know how happy your staff are? Tell me more… Do you know how happy your staff are? A staff survey can unlock many insights into how your employees feel about their work, but it can be tricky to capture that data in a meaningful way so that you can actually do something about it. […]
Do you know how happy your staff are? Read More »
People Puzzles win Best SME team management initiative at CIPD awards People Puzzles are delighted to have won the Best SME team management initiative at the CIPD awards, held by the Chartered Institute of Personnel and Development!
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From talented Individuals to extraordinary teams No doubt you have gone out of your way to hire talent: from experienced heads to eager learners and everyone in between. Every individual in our business then has to fit into our hierarchy, be it the Senior Leadership Team, a cross functional project team or our juniors, out
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Read our September Newsletter in full
September 2018: CEO Briefing Read More »
How should you deliver negative feedback? Giving negative feedback can be a daunting experience. Jude Owens, HR Director at People Puzzles, gives some tips on how best to deliver negative feedback and how to get the best result.
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The challenges for HR strategy of being a multi-site organisation As businesses grow, it’s natural to acquire different sites – you might open a regional office, create a production facility out of town with more floor space and cheaper rent than your current offices. Or perhaps more commonly, you’ll acquire a smaller business with
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Using a balanced scorecard and setting goals for HR strategy How do you set goals for individual employees that directly feed back into your HR strategy and your organisation’s strategic vision? Shaun O’Hara, HR Director at People Puzzles, explains how a balanced scorecard works to achieve just that. Is everyone in your business aligned with
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Five benefits of walking the ‘shop floor’ ‘Walking the shop floor’ is a term where the business owner or manager – or the leadership team in larger organisations – spends time in the business talking to those working at the coal face. In a factory, this would be the production line; in an IT firm
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How to avoid a CRM car crash Any CEO knows that customer information is a very valuable asset. And how you manage customer relationships is vital. So of course you need to implement systems to help you standardise and manage this… But countless CRM projects fail, systems are mis-used, under-used, or never used at all.
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Succession planning in SME’s: Can you afford not too? A report in 2017 found that 61 per cent of UK SMEs – equating to 3.4 million UK firms with fewer than 250 employees – have no clear plan in place to ensure that their businesses do not suffer when key staff leave.
Succession planning in SME’s: Can you afford not too? Read More »
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